Telephonic Interviews

Telephonic interviews (CATI)

Desire Market Research uses CATI as a perfect mechanical assembly of the sorted out system for data collection by telephone that rates up the variety and changing of micro data and moreover permits the interviewer to show the respondents on the hugeness of comfort and exact data.

The software is able to customize the flow of the questionnaire based on the answers provided. Perceiving the significant individual expect an earnest activity in the achievement of any factual looking over the any market research study. Our Phone-to-Web or CAWI (Computer Aided Web Interviews) reasoning targets filtering databases, screening respondents, and selecting the ideal people for specific studies.

Support we offer

  • Desire Market Research has an in-house CATI center totaling 10-15 seats with provision of 24X7 services.
  • Higher rate of survey participation.
  • Responses captured in real time.
  • Ensures quality of data collected is supreme and genuine.
  • Surveys are conducted by experienced research professionals who have years of market research experience to their credit.
  • The CATI center’s complete with it’s own server, automatic and predictive dialing, supervisor monitoring, remote barge-in and call recording facilities.
  • To ensure high voice quality we use VOIP and ISDN telephone lines.
  • Data collection in more than 60 countries and over 40 languages (including emerging markets like Argentina, Brazil, Bulgaria, China, Egypt, Greece, Macedonia, Indonesia, Israel, Lithuania, Russia, S. Korea, Taiwan, Turkey, Venezuela, Vietnam).